Frequently Asked Questions
Do I need prior experience to start?
No. Our beginner pathway covers safety, layout fundamentals, substrate evaluation, and entry-level tools before any advanced assemblies.
Beginner coursesAre workshops different from online courses?
Online courses deliver theory, standards, and planning exercises. Workshops add coached hands-on time with mockups and measured tolerances.
Compare formatsWill I receive a certificate?
Yes, upon successful completion and passing practical checks. Certificates confirm curriculum completion; they are not a guarantee of employment.
Do you cover porcelain slabs and book-matching?
We teach slab handling, seam planning, and safe cutting methods with mockups that simulate field conditions.
Porcelain slab trackDo you teach waterproofing and shower systems?
Yes. Our modules include flood tests, penetrations, niche treatment, and documentation to verify performance.
Can I access course updates later?
Yes. When a course you own is updated for clarity, tolerances, or standards, you’ll get access to the latest version.
What tools do I need?
We publish a staged tool list by pathway. Start with accurate measurement, clean mixing, and safe cutting tools before specialty systems.
How fast will I progress?
Progress varies with practice time and project exposure. We emphasize fundamentals you can verify—flatness, plumb, coverage, movement allowances.
Do you have support hours?
Yes. Office hours are typically Tuesday and Thursday afternoons ET. Book via Contact after enrollment.
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